Your Piece. Your Terms.
Custom Pieces
A Different Way to Create
Every piece begins with a conversation
No templates. No pre-designed settings. Just a process shaped around you.
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We take on a limited number of commissions at a time, allowing each piece to be developed with care and intention.
Émerah's bespoke service was excellent and the team designed a perfect ring, guiding me through every step of the process
Lombe C.
South Africa
We had such an amazing time working with the Emerah team on our wedding rings! The quality of our rings is unmatched, so glad we went Émerah for our big day.
Keanu S.
United states of america
I worked with the team to create our wedding bands. We were able to customize every part of the rings and we could not be more happy with them
Ingrid C.
United states of america
Throughout the ordering process, the team made me feel seen, understood and valued—a shopping experience that is rare to come by these days. Thank you Emerah!
Christina r.
United states of america
The Émerah team guided me through every step, and were attentive and detailed. The finished product exceeded my expectations, and my fiancé loved the ring.
Phillip n.
Uganda
I love the minimal design and how versatile it is—I can easily switch between the two sides to match any occasion or outfit
Chaya J.
Thailand
FAQ's
What is your process for custom pieces
Learn more about our process in detail on our detailed walkthrough.Â
What's it like to work with you remotely?
It’s easier than going into a store! You’re included in every step of the way. We contact you through WhatsApp, Instagram or whatever your preferred method is to show you HD videos and photos of your stone options. We do regular consults on Zoom or Google Meet, and communicate frequently via text.
What gemstone information would you provide for the selection process?
We send you HD pictures and videos of all your options with their respective digital certificates (e.g. GIA or IGI), whether they are natural or lab. The physical certificates will be provided with the final product.
Why is there a separate stone securing payment before the deposit?
With the limited options of natural gemstones available in the market, stones that are priced well or have spectacular quality are usually very desirable and often are of interest to multiple buyers at the same time. This separate payment is required to help you secure the stone before the CAD process.
How is payment made?
We accept all major credit cards and also bank transfers. A payment link will be made for you to pay for orders under HKD 10,000. We only accept bank transfers for orders over HKD 10,000; our bank details will be sent to you alongside the payment invoice. Unfortunately, we don’t accept cash payments.
When would production start?
We would start working the CAD once the deposit is received in our account, which may be a few days after the payment if it is an international bank transfer.
What are your shipping options?
We offer insured DHL shipping internationally. If you’re based in Hong Kong, we offer personal delivery upon request.
Get in touch to book a virtual appointment
Have a Question?
We’re here to help! Whether you’re curious about our products, policies, or need assistance with an order, our FAQ section has got you covered. If you have other questions please contact us.
Have a Question?
We’re here to help! Whether you’re curious about our products, policies, or need assistance with an order, our FAQ section has got you covered. If you have other questions please contact us
